Vendor Support Management

IT Vendor Management

Dealing with third-party IT vendors can easily add an extra 6-10 hours of work and stress to your job every month. This is why Groundwire includes IT vendor management with all of our managed services plans. Groundwire serves as your go-to source for all matters related to IT vendor support. In addition to troubleshooting technical difficulties associated with your hardware, software or Internet connection, we can also help you evaluate new vendors or review contracts with existing vendors. We’ll leverage our relationships with the leading technology providers to get you a rapid response, the right solution and the best possible price for your various IT needs.

GroundWires IT Vendor Management Covers:

  • Internet Service Providers
  • Hardware Vendors
  • Document Management Vendors
  • Software Vendors
  • Telecommunications Providers
  • Phone System Vendors
  • Private and Public Cloud Providers
  • Web Hosting Providers
  • Data Centers
  • Payment Processing Vendors
  • Application Vendors

IT Vendor Management Benefits:

  • A single point of contact for your IT support needs.
  • Reduced downtime spent on hold, online or otherwise searching or waiting for a support response.
  • A knowledgeable IT resource that understands and advocates for your IT infrastructure.
  • Established relationships with a range of IT vendors.
  • Researching and communicating with potential new technology vendors.
  • Better pricing, based on negotiated rates.

Talk to us to today or email us on +679 9246911 or email us on