User & Device Support

Apple

Windows

Android

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No need for you to be an expert in all operating systems. We already are. 

From PCs to Macs to mobile devices and servers, our support team has you covered.

We offer the creation and enforcement of user desktop policies, including prohibiting the installation of unwanted programs. We regularly schedule and perform Microsoft Operating System and Microsoft Office patch management and updates for all applicable technologies. Our support system allows trouble ticket status tracking and real-time communication with our support team.

We go beyond the stationary workstation, because we know your business does too. We provide smartphone and tablet support along with proprietary performance optimization routines. With our VoIP solution, we can seamlessly align your mobile devices with your phone system.

Since mobile devices are more prevalent in the workplace and can pose as a security risk, we help you write and enforce mobile device policies that are designed to protect both your business and your employees.

Workstation Support

  • Patching
  • Antivirus
  • Monitoring
  • Automated maintenance
  • Remote and on-site break-fix

Mobile Device Support

  • VoIP integration
  • Policy enforcement
  • Remote device wipe
  • Email setup
  • Performance optimization